Our story
The washUP story begins…
Imagine you’ve hired a cleaning service, hoping to come home to a spotless space where you can relax and unwind. But instead, you find yourself cleaning up after the cleaners, frustrated and disappointed. This kind of experience is way too common, and it’s exactly what inspired us to create something better and totally different.
Our story started with this crucial question: how can we ensure perfect cleanliness and order in every home, without leaving disappointed customers to pick up where the cleaners left off?
For years, the cleaning industry has faced unfulfilled promises, unreliable service, and the frustrating need for clients to clean after their cleaners. We recognized this problem and were determined to change the status quo and reimagine what cleaning should be.
A new vision: the art of cleaning
Right from the start, we realized that successful cleaning is more than just physical labor – it’s like an art form that requires skill, precision, and a keen eye for detail. It’s not something anyone can do just like that. And that’s why we developed a unique training program for our cleaners.
Over three intensive weeks, our new team members are immersed in the world of cleaning. They learn everything about the cleaning industry, focusing on both techniques and the ability to truly notice and address every detail in a space. They’re trained to walk into a room and immediately know what needs to be done. This attention to detail becomes second nature, allowing them to clean with both efficiency and excellence.
At WashUp, we guarantee you’ll never have to clean up after us. We get it right the first time, every time.
A heartfelt approach, that works
Our emphasis on meticulous attention to detail paid off. Customers are consistently impressed by our thorough cleaning. As a result, our business grew significantly, with 9 out of 10 new customers coming to us through recommendations. We don’t just clean: we listen, understand, and adapt to your needs, making sure that your home feels just the way you want it to.
Our core values
We understand that your home is more than just a space – it’s your sanctuary, a place of comfort and peace. Our commitment to excellence is reflected in everything we do, and it’s built on our core values:
Professional and consistent quality
Every cleaner undergoes our intensive 3-week training program, ensuring they meet our high standards. They’re trained to see and clean every detail to deliver a consistently high standard of cleanliness and organization.
Trust and
transparency
You deserve to know who’s coming into your home. That’s why we assign a dedicated cleaner to each regular client, fostering trust and reliability. And with no hidden fees, you’ll always know exactly what you’re paying for.
Reliability and responsibility
Our dedicated cleaners understand your home and your preferences, delivering reliable and predictable results. We take full responsibility for the quality of our work so you can enjoy peace of mind.
Environmental responsibility
Your health and the environment matter to us. That’s why we use only eco-friendly and safe cleaning products, ensuring your home is clean and safe for you and your loved ones.
Making a difference in people's lives
Ultimately, the true value of our cleaning services lies in the difference we make in people’s lives:
- We help those who are overwhelmed by their busy schedules.
- We give you back precious time to relax and enjoy life.
- We support our clients through life changes and bring a touch of luxury to their everyday lives.
When thinking about the key question: “Is cleaning a job that anyone can do without education, experience, training, or motivation?”, the answer is a simple “no”.
Instead, it’s a service profession that requires a wide range of skills and expertise, and we want you to see its true value.
At WashUp, we’re here to make your life easier and more enjoyable. We maintain the cleanliness and order in your home so that you can savor every moment without worry. We aim to help you relax, make the most of your time, and enjoy a bit of well-deserved luxury in your daily life. With us, there’s no need to clean up after us – we ensure a consistently high level of cleanliness every single time.